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3801HGV Modem Specs

The 2Wire HomePortal 3801HGV gateway is an advanced gateway that either the service provider or the subscriber can install. It is a home networking device that provides an 802.11b/g Wi-Fi access point and switching functions for connecting personal computers and other home-networked devices to the service provider network. The gateway has 4 10/100 Ethernet ports to connect to computers or devices in the home. It comes loaded with hardware capabilities that enable you to use VoIP and Video Streaming technologies.

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Local Network Interfaces

  • Ethernet 10/100 with auto-crossover (4-port RJ-45)
  • High-power HyperG access point (400 mW)
  • HomePNA 3.1 interface: coax and twisted pair, utilizing CopperGate 3010 chipset (HomePortal 3800); coax, twisted pair with required dongle, utilizing Copp

VoIP Functionality

  • Derived voice lines via embedded RJ-14 ports (HomePortal 3800: 2 ports; HomePortal 3801: 1 port)
  • SIP user agent interoperability with Broadsoft Broadworks v11.1, Nortel MCS 5200, Alcatel-Lucent IMS, and Sylantro servers
  • Audio codec: G.711, software upgradeable to support G.729a
  • Software upgradeable to support back-toback SIP user agent (proxy function)
  • Voice over Wi-Fi support for UMA and IMS wireless mobile phones
  • Web-based remote gateway technician view and remote management
  • Multicolor indicator lights monitor the connection and assist with troubleshooting

HyperG Wireless Functionality

  • 802.11g wireless access point, backwards compatible with 802.11b
  • 10 power settings available through gateway user interface, up to 400 mW, for both 802.11b and 802.11g, configurable via CMS
  • WEP64, 128; WPA; 802.1x •\
  • Multi-SSID

Broadband Network Interfaces

  • VDSL-DMT per G.993.1 standard
  • VDSL Broadband interface over coax (HomePortal 3800 and 3801 only)
  • Broadband Ethernet for FTTP applications (RJ-45)
  • Broadband auto-detection feature (RJ-11, Coax, or RJ-45)

Software Tools and Diagnostics

  • Greenlight™ provisioning available via factory-preloaded configuration files
  • Bulletin messaging system integrated with 2Wire CMS for subscriber messaging
  • Network support tool to monitor and fix email and browser application settings


  • Simple Web-based user interface for easy configuration and diagnostics
  • Quick summary page with shortcuts to most commonly used features

Network Protocol Support

  • IPv4, IPv6 capable, TCP, UDP, ARP, ICMP
  • DHCP client/server, DNS client/server, HTTP client and server
  • Single IP and multi-IP support
  • Multicast IGMP Proxy, IGMP Snooping
  • 802.1x broadband network authentication

Diagnostics and Management

  • Remote management and provisioning via SSL connection from 2Wire CMS (Broadband Forum TR-069)
  • Supports TR-069 extensions TR-098, TR-104, and TR-111
  • Integrated gateway-based diagnostics automatically intervene during error conditions, intercept subscriber Web requests, and provide self-guided resolutions
  • DNS Ping, ICMP Ping, Traceroute


  • Integrated firewall includes stateful packet inspection (Layer 4) and local IP spoofing verification
  • Supports stealth mode operation
  • Unique signed security certificate manufactured into each gateway for TR-069 management authentication

NAT/PAT Support

  • Standard NAT/PAT between LAN and WAN
  • Automated NAT pass-through for LAN client-initiated VPN tunnels (IPSec, PPTP, L2TP), SIP, H.323, RTP
  • Easy-to-configure NAT pass-through (pinholes) for common applications (games, servers, etc.)
  • DMZplus for automatic WAN IP assignment to a local PC
  • Supports most popular ALGs: HTTP, FTP, H.323, AIM, MSGAMES, DIABLO, IPSEC-IKE/ ESP, IRC, MSN, PPTP, RTP, RTSP, and SIP

Software Upgrade

• Secure TR-069 upgrade procedure via 2Wire CMS Standard Hardware Features

• Vertical placement via provided stand

• Built-in wall mounting keyholes on HomePortal 3600, 3801; wall mounting bracket available separately for HomePortal 3801

• External power supply

Operating Environment

• Temperature: 0° to 40° C (32° to 104° F)

• Humidity: 8% to 95%, non-condensing

• Altitude: -197' – 7,000' MSL

Minimum Requirements

• Gateway manual configuration and Greenlight installations require a standard Web browser (HTTP VX or higher)

• All computers and devices to be connected to the gateway must have an Ethernet network interface card, 802.11b/g wireless adapter, or available USB port (Windows 98, 2000, ME, XP, or Vista only. Mac OS 8.6 to 9.x, and 10.2 or higher)