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ARRIS SURFboard SB6141 Specs

The SURFboard® SB6141 DOCSIS® 3.0 Cable Modem provides high-speed access to the Internet andother online services on your home network. You can use your SB6141 to directly connect acomputer to your home or small business LAN through an Ethernet connection.

This guide provides a product overview and instructions for installing and configuring your SB6141Cable Modem to get it up and running on your home network.

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System Requirements

  • High-speed Internet access account
  • Web browser access – Microsoft Internet Explorer, Google Chrome, Firefox, or Safari
  • Compatible operating systems:ο Windows® 8ο Windows 7 Service Pack 1 (SP1)ο Windows Vista™ SP2 or laterο Windows XP SP3

Note: Microsoft no longer supports Windows XP. The SB6141 should still function without anyproblems.ο Mac® 10.4 or higherο UNIX®ο Linux®

Modem Label

The modem label is located on the bottom of your SB6141. It contains specific cable modem IDinformation that you may need when contacting ARRIS Technical Support or your service provider.To receive Internet service, you will have to contact your service provider for assistance. Make sureyou have the modem model name (SB6141), MAC address (HFC MAC ID), and serial number (S/N)located on the modem label.

Product Specifications


  • Cable Interface 75 Ω F-connector
  • CPE Network Interface 10/100/1000Base-T Ethernet (RJ-45)
  • Data Protocol TCP/IP
  • Dimensions 5.7 in H x 5.7 in W x 1.5 in D (146 mm x 146 mm x 38 mm)
  • Power 12W (nominal)
  • Input Power North America 105 to 125 VAC, 60 Hz – Outside North America 100 to 240 VAC, 50 to 60 Hz
  • Regulatory UL listed (U.S. and Canada), CE, unit is RoHS compliant, ENERGY STAR V2, COC V3, Compliant per the “Code of Conduct on Energy Consumption of Broadband Equipment“, CMM, MEPS


  • Operating Temperature 32 °F to 104 °F (0 °C to 40 °C)
  • Storage Temperature –22 °F to 158 °F (–30 °C to 70 °C)
  • Operating Humidity 5 to 95% R.H. (non-condensing)


  • Modulation 64 or 256 QAM
  • Downstream Channel Capture Dual 96 MHz Tuners
  • Maximum Theoretical Data Rate* DOCSIS 343.072 Mbps (8 channels) / 42.884 (single channel) @ 256 QAM at 5.36 Msym/s – EuroDOCSIS 444.928 Mbps (8 channels) / 55.616 (single channel) @ 256 QAM at 6.952 Msym/s
  • Bandwidth: DOCSIS ≤ 48 MHz/2 – EuroDOCSIS ≤ 64 MHz/2
  • Symbol Rate DOCSIS 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s – EuroDOCSIS 64 QAM 6.952 Msym/s; 256 QAM 6.952 Msym/s
  • Operating Level Range –15 to 15 dBmV
  • Bonded Channel RF
  • Level Tolerance 10dBmV
  • Input Impedance 75 Ω (nominal)
  • Frequency Range DOCSIS and Euro-DOCSIS 108 to 1002 MHz (edge to edge),
  • Optional 91 to 1002 MHz (edge to edge)
  • Frequency Plan EuroDOCSIS Annex A – DOCSIS Annex B
  • Security DOCSIS 3.0 Security (BPI+, EAE, AES, and SSD)
  • Network Management SNMP v2 & v3
  • Provisioning Supports IP addressing using IPv4, IPv6, and/or IPv6 (dual stack)